of Our Cancellation and Refunds Policy
contract is between you the person who is hiring
the services of Handyman-Direct and The Property
Maintenance Company (LP Rentals Ltd).
Formation of the contract
making a booking, please contact The Property
Maintenance Company to make sure a Handyman is
available for the dates required. You must send
The Property Maintenance Company a completed booking
form and payment of a non-refundable deposit of
25% of the quoted estimate. A binding contract
between the person who has signed the Booking
Form and the Property Maintenance Company will
be made when The Property Maintenance Company
issue a confirmation invoice. You are responsible
for the payment of the price of the work carried
out by our Handyman.
cannot be accepted from persons under 18 years
of age at the time of booking. The Property Maintenance
Company reserve the right to refuse a booking
without giving a reason.
balance must be paid once the work is completed.
Failure to pay the balance on time will constitute
cancellation and cancellation charges will become
payable in accordance with the paragraph 6. and
paragraph 7 below.
and banking of any deposit does not constitute
acceptance of any booking. A binding contract
is made when The Property Maintenance Company
issue a confirmation notice.
prices are in sterling unless otherwise stated.
Alterations or Cancellations
the unlikely event it is necessary to make an
alteration or cancel the Handyman Service, we
will inform you as soon as possible, and if requested
we will try and arrange alternative time to carry
out any work. If the alternative time is not acceptable
we will refund in full all monies paid and shall
be under no liability.
6) Cancellation by You
cancellation by you for whatever reason must be
in writing addressed to us at 25 Buckingham Road,
Shoreham by Sea BN43 5UA Telephone: 01273 441617.
Fax: 01273 441101. The effective date of cancellation
is the date on which we receive written cancellation.
you cancel 2 weeks or more before work due you
will lose your deposit.
you cancel within 24 hours of work due or if the
work due booking is cancelled due to non-payment
we are entitled to full labour and materials cost
7) Amendments by you.
receipt of your booking confirmation invoice,
please check the details to make sure they are
correct. If after your booking has been accepted
you require us to amend it in any way or re-invoice
you we reserve the right to charge £30.00
While all the work quoted for is fundamentally
correct, we cannot accept responsibility if minor
errors or differences actual work arise.
Property Maintenance Company reserve the right
to make modifications to the work specification
that are considered necessary in the light of
operating requirements. In the interest of continued
improvements, The Property Maintenance Company
reserve the right to alter fixtures, materials,
fittings either advertised or previously available,
without prior notice.
material changes occur after your booking has
been made we will advise you if there is time
before work commences.
the unlikely event that you are disappointed with
Hanyman-Directs service, you must contact Handyman
Direct who will try to solve the problem. If after
that you feel that the problems were not sorted
out to your satisfaction please write to Handyman
Direct within seven days.
Liability of us, Property Management Company.
shall not be responsible for the death of or personal
injury of you or your or any person named on the
booking form or other person at the property unless
this results from the proven negligence of Handyman
shall not be responsible for any loss, breach
or delay beyond our reasonable control, including
though, but not limited to, act of God, explosion,
flood, tempest, fire or accident, war or threat
of war, civil disturbance, acts, restrictions,
regulations, by-laws, or measures of any kind
on the part of governmental or local authority,
strikes. Lockouts, or other industrial actions
or disputes or adverse weather conditions. In
any such case we shall be entitled to treat the
contract as discharged.
the event of such a discharge our liability shall
be limited to the return of the sums paid to us
in respect of the unused portion of the rental
calculated on a pro rata daily basis less an administrative
charge of £20.00 to cover our reasonable
cannot be held responsible for the breakdown of
mechanical equipment, such as pumps, boilers,
swimming pool filtration systems etc, nor for
failure of public utilities such as water, electricity
and gas. Or for any water wells feeding the Villa.
are not responsible for noise and disturbance
originating beyond the boundaries of Handyman
Direct or anything which is beyond our control.
contractual obligations arising out of these booking
conditions shall be deemed to come into existence
in Shoreham by Sea West Sussex and be subject
to British Law and the exclusive jurisdiction
of the British Courts.